Student Help

Browse our A-Z of Learning Tools to find help guides and other resources.

Welcome to the technology to support learning help pages.

To access canvas, simply click on the Canvas icon on your LJMU desktop computer, or navigate to then login using:

and your current LJMU password when prompted.

Check system status

Canvas Help and Support

Canvas experts are available 24/7 to answer your questions, simply click on the help icon in the Canvas main menu to call or chat online, we've created a video to show you where. Also see:

You may also find these guides helpful:

Microsoft Online Courses

Get to grips with Microsoft Tools and learn new skills with expert-advice videos, interactice e-learning courses, tips and articles. There are Beginner and Intermediate level courses available to help you familiarise yourself with Excel, Outlook, Powerpoint and Word.

Microsoft e-learning courses

A-Z of Tools


Learn about Web Accessibility


Learn how to access alternative accessible formats in Canvas with Ally


How to access course announcements.


Learn how to submit your work to Canvas.


Evaluate your team member’s performance in a group activity,.


Learn about your Canvas course Calendar


Learn about the Canvas Collaborations Tool


Learn how to use the Chat tool in your Course

Course Enrolments

What to do if you can't find your Course in Canvas.

Course Journals

Add private entries to your personalised journal.


Discuss a topic in your course.


What to do if you can't find your Course in Canvas.


Students can create and share Portfolios


Learn about Canvas Grades


Work together with other students

Immersive Reader

Use Immersive Reader to read text allowed and other accessible tools.

Mobile Apps

Use mobile apps to keep you and your students updated on the go.


Use mobile apps to keep you and your students updated on the go.


Learn how to manage your notification settings in Canvas


LJMU's Online Video Platform

Password Reset

Modify your profile picture


Student Multiple Choice Question Repository

Peer Review

Use the peer review tool to review other students work.

Profile Settings

Modify your profile picture


Learn how to take an online quiz.

Reading List

Learn about reading lists


Learn how to access your assignment rubric


Use Teams to collaborate and communicate


Learn how to submit your work to Turnitin.


Learn to use live polling in your lecture

Virtual Desktop Service

Access LJMU applications from your computer.

LJMU IT Support

IT support can assist with a number of services, including but not limited to laptop loans, your computing account, and connecting to the network.

IT Support Help Pages

LJMU Software for Students

IT Services offers many software packages for LJMU staff and LJMU students to use at home. Availability varies between applications.

Software for Students

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