Learning Technology@LJMU

TEL Team

The Teaching and Learning Academy are here to support you in your use of learning technologies such as Canvas and Panopto, to provide the best possible academic and digital experience for LJMU staff and students.

We want to work with you to develop tools that benefit you and your students. We're always working on new ideas, such as the Private Journal Tool and My Canvas Admin to help you take control and own your teaching space.

If you can't find what you are looking for, and need help with Canvas; get in touch with Canvas Support 24/7 by clicking on the Help tab after you've logged in.

Who are the TEL team?

Alongside Canvas, we help to support Staff and Students via the LJMU helpdesk. We can answer your Canvas related queries, deliver group training and regularly attend faculty drop-ins.

Andy Shackleton Senior Systems Engineer - Develops Canvas to enhance the teaching and learning experience for both staff and students.
Bethan Reid Learning Technology Developer - Particular areas of interest include Assessment and monthly Canvas Updates.
Cheryl Connor Senior Learning Technology Developer - Particular areas of interest include Assessment and monthly Canvas Updates.
Jim Turner Senior Learning Technology Developer - Particular areas of interest include Video, Plagiarism Detection, Peer Assessment and Classroom Voting.
Kaylie Fortune Digital Education Support Officer - Particular areas of interest include Canvas and Zoom.
Nick Adamson Learning Technology Developer - Particular areas of interest include Course Consistency, Course Design, Blueprinting and Quizzes.
Phil Rothwell Learning Technology Developer - Particular areas of interest include, Active Learning, Online Quizzes, VLE Engagement and Analytics, Online/Blended, Digital Assessment and Feedback

You can get in touch with the team by raising a ticket on the helpme system, and signpost it to the Learning Technology Team.

Canvas Updates and New Releases

Canvas is updated on a regular basis, there are three updates every month. Most of the changes are background changes or bug fixes that do not affect the interface, but sometimes new features are brought in. The Teaching and Learning Academy test each update to ensure new changes have no unintented consequences and to dissemintate new features to all Staff and Students. There are two types of updates:

Deploy Updates

Deploys happen on a Wednesday evening, every two weeks, and include smaller changes and bug fixes. There's a minimum of two deploy updates every month, but depending on the month, there are sometimes three.

Canvas Release

Canvas releases include enhancements and new features. Sometimes these are quite small, like the ability to view file attachments inline on your Canvas pages, and sometimes they can include substantial changes like the new Rich Content Editor. Canvas Releases happen once a month every third Saturday.

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