Originally published 15/03/2020. Updated 16/11/2020 to include most recent technologies and practice.
Keep Learning with Canvas
This post focuses on core Canvas functionality that is available to help you with your learning. Each course is different, if you can’t find what you are looking for within your Canvas course, get in touch with your tutor as they are best placed to answer your subject specific questions.
Direct Access to Canvas
We recommend that you directly access Canvas from your internet browser (preferably Chrome), you do not need to access Canvas via Citrix Off-Campus.
If you have limited access to a computer of the internet please read this guidance
Help and Support
There are lots of ways you can get help and support. Whether you’re looking for help accessing course content, submitting an assignment or posting to a discussion, Canvas experts are here to answer your questions 24/7 via phone and online chat. Just click on the Help icon in the Canvas navigation panel to chat online or call canvas using the listed number:
Assessment
If you are unsure how and when you should submit your coursework, check with your tutor. More help and information about assignments in your course can be found here: Student Guide – Assessment.
Zoom
Teaching, including lectures and seminars are now delivered through Zoom. See our Zoom help pages, for more advice on how to get started with Zoom.
Further Information
- Student Guide to Zoom
- Accessing Zoom from your Canvas Course
- Accessing Zoom from your Canvas Calendar
- I’m having difficulties accessing my Zoom session
- How to access a recorded Zoom session in Canvas
Panopto
Panopto is one of the systems your tutors will be using to create video learning resources. There are some useful Panopto support guides available to help you get started.
Other Student Help Resources
Check out our online guides for help with Canvas tools:
- Search Canvas Guides – Search Canvas’s own help guides
- LTECH Help site – For lots of Liverpool John Moores University in-house Canvas help resources.
Mobile App
The Canvas Student App allows you to view course activity streams, stay on top of your to do items and participate in course discussions. You can also submit coursework, view grades, upload content, read, and much more. Download the app from the app store or google play. For more information about the mobile app, take a look at the Mobile Guide in the Canvas Community.