Learning Technology@LJMU

TEL Service Stats

Take a look at some new features soon to be added to Canvas.

TEL Service Stats - Sem 1

Take a look at the number of queries raised with the Teaching and Learning Academy (TLA). These metrics are useful to help understand how various technologies are used and how the TLA can best support both Staff and Students. The use of various technologies changes throughout the Academic year and helps us decide which training to deliver and when.

Help Site Page Views


Unique Page Views Sem 1 - 2020/21

Number of Resolutions

Canvas Support Tickets


Number of tickets raised directly with Canvas.

LJMU TEL Tickets


Number of tickets raised with LJMU Technology Enhanced Learning Team.



Academic Staff Trained during this period in a number of Learning Technology related subjects.

Top 5 Training Sessions

  1. Zoom Introduction
  2. Understanding and Enhancing student engagement with Active Blended Learning activities and Canvas Enhanced Analytics
  3. Introduction to Canvas
  4. Incorporating video to enhance active blended learning
  5. Using formative online quizzes to enhance active blended learning

Canvas Up Time


Take a look at the live status available at instructure: Live Status.